What's the MOQ for OEM orders?
Trial orders start small — talk to us about your volume. Logo printing, custom packaging and firmware defaults are available on OEM terms; we scale with you from first sample to full containers.
Can I view all three lenses at the same time?
Yes — the app supports multi-view of all lenses in a split layout, plus full-screen on any single lens. Each PTZ lens also stores its own preset positions.
Does it need mains power, or can it run on battery?
This is a mains-powered model — that's what enables true 24/7 recording. For sites without power, our Solar Series covers the same multi-lens coverage off-grid.
What happens if WiFi fails?
The 4G SIM takes over automatically. Dual connectivity is the point: the camera stays reachable and keeps pushing alerts.
What is black-light night vision?
Black-light (or super-starlight) night vision uses a large-aperture low-illumination sensor plus invisible 940nm IR fill. It delivers full-color or near-color footage in near-total darkness without the visible red glow of conventional IR cameras — clearer evidence, zero giveaway.
What certifications are available?
CE, FCC and RoHS compliance for applicable destinations. Tell us your target market and we'll confirm the exact certification package and documentation for your customs clearance.
What about after-sales support?
We're a manufacturer, not a trading desk: spare parts, firmware updates and warranty handling come from our own factory in Huizhou. Your customers stay supported — and so does your reputation.
